CA CanadaHome services, HVAC and plumbing2023
Ridgeline Field Services
A technician dispatch and job-tracking app for a Canadian home-services company replacing paper work orders.
Mobile App Development →The challenge
Ridgeline's technicians were working off printed job sheets, calling dispatch for updates mid-route, and customers had no visibility into arrival windows.
Our approach
- 01
Built a technician-facing app with live job assignment, route order, and photo-based job completion proof
- 02
Added a customer-facing SMS link showing real-time technician location on the day of service
- 03
Integrated with Ridgeline's existing invoicing software so completed jobs triggered an invoice automatically
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